FAQ
💡 Your Questions Answered: Rehbein Ford FAQ -Frequently Asked Questions
Welcome! We know buying and servicing a vehicle can bring up a few questions. We’re committed to making your experience here at Rehbein Ford transparent and hassle-free. If your question isn’t answered below, please don’t hesitate to contact our team directly!
🚗 Buying, Trading, & Inventory
Q: Do you sell vehicles that are only listed for wholesale or auction?
A: Yes, we offer incredible savings through our exclusive Wholesale Direct AS-IS Purchase Program! This program makes select trade-ins and overstock vehicles—which typically go straight to auction—available to you. They are sold “as-is” without a service inspection, perfect for finding unbeatable value if you’re mechanically savvy or looking for a great bargain.
Q: Can I reserve a new vehicle that is still in transit?
A: Absolutely. If you see a new Ford listed as “in transit” on our website, contact our Sales Team immediately! You can place a deposit to secure the exact model and features you want before it even reaches the lot.
Q: What is the process for trading in my current vehicle?
A: We make trading in simple and fair:
- Appraisal: Bring your vehicle in for a fast, no-obligation appraisal by our Used Car Manager.
- Offer: We provide a transparent, fair market value offer based on condition and current 10-day market data.
- Credit: Apply the trade-in value directly toward the purchase of your next Ford.
🔧 Service & Maintenance
Q: What are the recommended maintenance intervals for my Ford?
A: To ensure peak performance, we recommend following our comprehensive schedule. The core interval is Every 5,000 Miles: Oil/Filter change, Tire Rotation, Multi-Point Inspection, and Fluid/Brake/Battery checks. (Please refer to our detailed Maintenance Schedule document for all specific 10k, 20k, and 100k services.)
Q: Do you service diesel engines?
A: Yes! Our certified technicians are diesel experts. We recommend replacing your Diesel Fuel Filter every 15,000 miles to protect your engine and maintain optimal performance.
Q: What is the difference between a Transmission Service and a Transmission Flush?
A: A Transmission Flush replaces over 90% of the old fluid. A Transmission Service is the full package: it includes replacing the transmission filter (if serviceable) and performing a flush.
💰 Financing & Protection
Q: If I buy a vehicle “as-is,” can I still protect it?
A: Definitely. Purchasing a vehicle “as-is” only means there is no dealer warranty. You can still choose from several levels of extended service plans (Vehicle Service Contracts) that provide protection against unexpected repairs. Ask your sales representative to go over these valuable options!
Q: Can I apply for financing online?
A: Yes! Save time at the dealership by completing our secure, online finance application right now on our website.
Q: What forms of payment do you accept for service and parts?
A: We accept cash, major credit cards (Visa, MasterCard, Discover, Amex), and approved personal checks. Don’t forget, you can also use your Ford App Rewards (formally know as FordPass) points for qualifying service and parts purchases!
Didn’t find your answer? Please call our Sales team at or our Service team at (406) 826-3381—we’re here to help!
